Terms of service

Last updated: 18 Nov 2025

Welcome to Arika Digital (“we”, “us”, “our”). By accessing or using this website, purchasing from us, or subscribing to any service we offer, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. Use of This Website

You must be at least 18 years old (or the age of majority in your state/territory) to make a purchase or subscribe to our services.

You agree not to use this website for any unlawful, harmful, or disruptive activity, or in any way that infringes on the rights of others.

2. Personal Use Only — No Resale

All products purchased from us—physical or digital—are provided strictly for personal use only.

You may not:

• Resell, redistribute, or commercially exploit any product

• Claim designs as your own

• Copy, modify, or replicate products for commercial purposes

This includes items printed via Canva Print and any downloadable or digital content provided through subscriptions.

3. Orders & Availability

All products are made-to-order and printed using a third-party printing and delivery service.

Product availability may change at any time due to:

• a third-party printing service’s material availability

• Product discontinuations

• Inventory fluctuations

• Regional printing limitations

If an item becomes unavailable after purchase, we will contact you to arrange an alternative solution, replacement, or refund.

4. Printing & Fulfilment

Once you place an order on our website, we submit your design toa third-party printing and delivery service for production and shipping. Printing times and delivery windows are estimates only and depend on Canva Print’s production schedule.

We are not responsible for:

• Printing delays caused by a third-party printing and delivery service or its suppliers

• Courier delays, lost parcels, or delivery disruptions

• Seasonal delays or force majeure events (weather, strikes, emergencies)

We will always assist in resolving issues where possible.

5. Shipping

We currently ship within Australia only.

Shipping times listed on the website are estimates and may vary based on your location, courier capacity, and a third-party printing and delivery service’s fulfilment timelines.

You agree to provide accurate address details. We are not responsible for loss, delays, or extra fees caused by incorrect or incomplete shipping information.

6. Subscriptions

Some services may include a paid digital subscription that may also include a monthly physical item.

By subscribing you agree:

• Payments are processed on a recurring basis until cancelled

• Monthly physical items are subject to printing availability

• Delays may occur due toa third-party printing and delivery service or courier limitations

• You may cancel anytime before your next billing date

Subscription fees are non-refundable except where required by Australian Consumer Law.

7. Returns, Refunds & Replacements

Because products are custom-made:

• Change-of-mind returns are not accepted

• Refunds are only offered when an item cannot be replaced or produced

• Damaged, misprinted, or faulty items will be replaced at no cost after review

You must notify us within 7 days of delivery and provide:

• Photos of the issue

• Order details

• Description of the problem

See our full Returns & Refunds Policy for details.

8. Intellectual Property

All designs, artwork, branding, text, images, and digital content available on this website remain the intellectual property of ArikaDigital unless otherwise stated.

You may not:

• Reproduce

• Distribute

• Sell

• Modify

• Reuse

any content for commercial purposes without written permission.

9. Disclaimer — Developing Project

This website and its products may relate to a creative project or game currently in development. All artwork, story elements, characters, and product designs represent early concepts and may change at any time.
Physical items, digital content, and subscriptions are not a preorder or guarantee of access to any future game.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Third-party delays (Canva Print, couriers, suppliers)

• Losses caused by incorrect customer information

• Misuse of products

• Minor variations in colour, finish, or print quality

• Indirect, incidental, or consequential damages

Your rights under Australian Consumer Law are not affected.

11. Changes to Terms

We may update these Terms of Service at any time. Continued use of the website or purchasing from us indicates your acceptance of the updated terms.

12. Contact

For questions regarding these Terms of Service, please contact:
📧 info@arikadigital.com.au