Shipping & Fulfilment Policy (Australia Only)

Last updated: 18 Nov 2025

Overview

We currently offer delivery within Australia only.

Products are printed and shipped by our third-party printing and delivery partners. The supplier may vary depending on product type, availability, and location.
Once we receive your order through our website, we place a print order with a third-party printing and delivery service and provide them with your delivery details.

Order Processing Time

• Orders are processed within 1–2 business days after payment is received.

• We will review your Order, submit it for printing, and send it to a third-party printing and delivery service.

Printing Time

• A third-party printing and delivery service typically requires 2–5 business days to produce your order.

• Please note: Production times may vary depending on product type, quantity, and seasonal demand.

Shipping & Delivery

Delivery Area

We currently ship to addresses within Australia only.

Delivery Method

All orders are printed and shipped directly from a third-party printing and delivery service’s Australian printing facility to your nominated delivery address.

Estimated Delivery Time

After printing is completed, delivery within Australia usually takes:

• Standard Shipping: 3–7 business days
  Delivery times may vary based on your location, public holidays, and courier delays.

Shipping Fees

Flat rate or Custom Shipping fees are displayed and calculated at checkout and are based on:

• Product type

• Quantity

• Delivery location within Australia

These fees reflect a third-party printing and delivery service’s shipping charges plus handling and packaging costs from our business.

Order Changes & Cancellations

Because all orders are custom-made and submitted to our print provider shortly after purchase:

• We cannot cancel or modify an order once printing has begun.

• Please ensure all information, including delivery address, is correct before placing your order.

Damaged or Incorrect Orders

If your order arrives damaged, misprinted, or incorrect:

• Contact us within 7 days of delivery

• Include clear photos of the issue and post the return

• We will liaise with a third-party printing and delivery service to arrange a replacement at no additional cost

We may request additional photos or information to process the claim.

Returns & Refunds

As our products are custom-printed to order, we do not accept change-of-mind returns or refunds.
Faulty or damaged items will be replaced in accordance with our Damaged/Incorrect Order procedures.

Customer Responsibility

• Ensure the delivery address provided is accurate and complete.

• Any delays caused by incorrect address details or unsuccessful delivery attempts are not the responsibility of our business or Canva Print.

Questions?

If you have any questions regarding shipping, fulfilment, or your order, please contact us at:
📧 info@arikadigital.com.au